Privacy Policy

The company Again (hereinafter 'Again'), as defined in the 'Legal Notices' section of the General Terms and Conditions of Sale, is the data controller within the meaning of the General Data Protection Regulation (GDPR), for the collection and processing of personal data carried out on this site accessible at the address https://again-shop.com (hereinafter the 'Site'). In this regard, Again is committed to respecting the personal data concerning you, which is collected and processed when you use the Site. Again complies with European and French laws regarding personal data protection, primarily the European Regulation No. 2016/679 known as the 'GDPR' and Law No. 78-17 known as 'Informatique et Libertés' ('Data Protection Act').

Your personal data may be processed through the Site for the following purposes: The form on the Site allows you to purchase the products offered directly on the Site, have them delivered to the address you provide, and create a customer account if you wish.

Subject to your prior consent, you are hereby informed and at the time of this collection that Again may send you promotional and advertising offers related to the Site. If you prefer not to receive such promotional offers and not to participate in our advertising personalization programs, you can indicate this upon registration or at any time by contacting contact@again-store.com. To unsubscribe from offers received by email, you can click directly on the unsubscribe link included in each email.

The Site includes a login area to allow you to access your account, make new purchases, and track your past orders. The browsing data of visitors to the Site is collected through connection data (logs) generated by the Site's web server. This data is retained for security and service personalization purposes and to allow you to access your account for a duration strictly necessary for these purposes, not exceeding six months for security reasons. This data is intended for Again's services and/or the providers it engages to manage the Site and ensure its security.

The Site uses cookies, where applicable with your consent. The data collected through these cookies, the purposes of their collection, the recipients of the data, and retention periods, as well as a reminder of your rights, are detailed in our Cookie Policy on the Site.

The data you enter is necessary for managing orders, executing, and monitoring business relationships, as well as for internal statistical purposes. This personal data processed via the Site remains within the territory of the European Union. The data collected on the Site is exclusively intended for Again and/or the subcontractors that may be engaged in managing the Site and processing orders (the delivery service providers like Sympl, Payplug for payment processing, etc.).

The data of visitors to the Site, customers, or prospects of Again are retained for the time necessary to manage the commercial relationship and process their requests. Customer data used for commercial prospecting purposes may be retained for a period of three years from the end of the commercial relationship. The data of visitors to the Site, who are non-customers or prospects of Again, are retained for the time necessary to manage the commercial relationship and for a period of three years from their collection or the last contact initiated by the prospect, unless an agreement for a longer duration is made.

All data necessary to establish proof of a right or a contract, or retained for compliance with a legal and/or regulatory obligation, may be subject to an archiving policy and be retained for this purpose in accordance with applicable legal and/or regulatory provisions.

In accordance with Law No. 78-17 of January 6, 1978, and the GDPR, you have the right to access, rectify, or delete personal data concerning you, and where applicable, the right to data portability. You can request the limitation or object to the processing of your data, or withdraw your consent if applicable. You can also provide instructions regarding the fate of your data after your death, as per Article 32 6° of the amended Law No. 78-17 of January 6, 1978.

To exercise these rights, you can contact Again by writing to the following email address: contact@again-store.com or to the registered office address of Again as mentioned in the Legal Notices.

In accordance with the law, you have the legal right to file any complaint with a supervisory authority: https://www.cnil.fr/